Share browser info with support

Support tickets stall when users try to describe their setup in chat: “Chrome, I think,” “Windows,” “cookies are on.” BrowserAbout.com turns that into a shareable diagnostic snapshot you can paste into email, Slack, or a helpdesk ticket.

The flow is built for both sides. End users get a single link instead of screenshots of settings menus. Developers and support agents open that link and see a point-in-time report—browser, OS, JavaScript, cookies, screen, add-ons, and related signals—without remote-control software.

Recommended workflow

1. Open BrowserAbout.com in the browser where the problem occurs.
2. Wait for the scan to finish and skim the results.
3. Click Create shareable link and copy the URL.
4. Paste the link into your support conversation.

Anyone with the link can view the snapshot for 90 days after it is created. Treat it like a ticket attachment: share it with people who need it, and avoid posting it publicly if the report could include sensitive environment details.

New to the tool? Read how it works. Need a focused check first? See browser identification or cookie checks.