How it works

BrowserAbout.com helps end users and support teams exchange machine diagnostics without installs or remote desktop tools. Here is the intended flow from both sides.

For people with a broken site or device

1. Open BrowserAbout.com in the same browser where the problem happens.
2. Allow the live scan to finish. Review browser, OS, cookies, and other sections.
3. Click Create shareable link, then copy the URL.
4. Send that link to the developer, IT person, or support agent helping you.

For support and developers

1. Ask the user to visit BrowserAbout.com and create a shareable link.
2. Open the link they send. You will see a point-in-time snapshot, not a live remote session.
3. Use the sections that match the issue—cookies for login failures, JavaScript for blank pages, screen size for layout bugs, add-ons for blocked embeds.

What makes this different

Many “what is my browser” tools stop at a label. BrowserAbout.com is built around the share link: one URL that carries the diagnostic context support actually needs. Learn the sharing workflow on share browser info with support, or start a live scan now.